Investigating Issues with Member Management Features

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Status Update – Issues with Member Management Tools RESOLVED – May 5, 2025

Status: Fix applied / confirmed
Affected Service: Member Management (Add/Edit Members, Photos, Waivers)
Identified: May 5, 2025
Last Updated: May 12, 2025

✅ Resolved  – We’ve deployed a patch to resolve the errors impacting the following errors and confirmed the fix:

  • Adding new members
  • Editing member information
  • Uploading member photos
  • Accessing or submitting waiver forms

Next Steps:

If you are still experiencing issues, please let our team know in a new ticket. All tickets related to the resolved platform wide issue will be closed.

MemberSplash Team

Status Update – Issues with Member Management Tools – May 5, 2025

Status: Fix applied / monitoring
Affected Service: Member Management (Add/Edit Members, Photos, Waivers)
Identified: May 5, 2025
Last Updated: May 5, 2025

🔍 Fix Applied, Monitoring – We’ve deployed a patch to resolve the errors impacting the following features and are monitoring results to confirm the fix:

  • Adding new members
  • Editing member information
  • Uploading member photos
  • Accessing or submitting waiver forms

Monitoring – Our team is actively monitoring and confirming the fix. We will post another status update when the issue is confirmed resolved.

Next Steps:

If you are still experiencing issues, please let our team know.

MemberSplash Team

Status: Investigating
Affected Service: Member Management (Add/Edit Members, Photos, Waivers)
Identified: May 5, 2025
Last Updated: May 5, 2025

Status Update – Issues with Member Management Tools – May 5, 2025

🔄 Investigating – We are currently investigating multiple reports of errors affecting core member management features, including:

  • Adding new members
  • Editing member information
  • Uploading member photos
  • Accessing or submitting waiver forms

We are actively working to identify the root cause and implement a resolution as quickly as possible.

At this time, these features may not be functioning reliably across all accounts. We will continue to provide updates here as we learn more.

We appreciate your patience and understanding while we work to restore full functionality as quickly as possible.

MemberSplash Team