The Member Splash App — Member Experience
The Member Splash App · Member Experience
Check in. Book. Pay. Ask.
The app that runs your member experience.

A native-feeling app — no App Store required — that connects every member to the full Club OS. Self check-in at the gate, real-time facility booking, Splash Card payments, emergency push alerts, and Poseidon AI that knows your actual club schedule and can book a reservation with a single question.

No App Store required
Self Check-In at the gate
Ask Poseidon AI
Splash Cards & Reservations
470+Clubs running the app
95%Client retention rate
16 yrsBuilt for aquatic clubs
Member Splash Club OS Dashboard
Live at your club
Check-In · Reservations · Splash Cards · Alerts · Poseidon AI
Member Splash Mobile App — Member Dashboard
No App Store Required
Self Check-In at the Gate
Splash Cards
Push Notifications
Paid Reservations
Ask Poseidon AI
Emergency Closures
Swim Lessons & Clinics
Day Use Passes
Member Self-Service
Included in Essentials & Premium
iOS · Android · Desktop
No App Store Required
Self Check-In at the Gate
Splash Cards
Push Notifications
Paid Reservations
Ask Poseidon AI
Emergency Closures
Swim Lessons & Clinics
Day Use Passes
Member Self-Service
Included in Essentials & Premium
1
Member opens your club's portal in any browser
2
Taps "Add to Home Screen"
3
Full app on their home screen, instantly
No App Store. No approval wait. No forced updates.
Without the Member Splash App
Pool closures sent by email — members miss them
Staff manually check members in with paper lists
Cash at the snack bar — no tracking, no accountability
Members call the front desk to book a court or lane
No digital member experience — your club looks 10 years old
With the Member Splash App
Push notifications reach every member's lock screen in seconds
Members self check-in from their phone — no line, no staff needed
Splash Cards — digital prepaid accounts for snack bar and POS
Members ask Poseidon what's available, then book in one tap
A modern member experience that reflects the quality of your club
App Home Screen — Member Dashboard
Member Portal
One tap.
Everything your club.

A clean, personalized dashboard — account status, upcoming reservations, announcements, and quick access to every Club OS feature — the moment the app opens. Scoped to what each member needs. Powered by the same system behind 470+ clubs.

Installs from the browser — no App Store, no Google Play
Home screen icon, full-screen experience on any device
Account, renewals, passes, and history — all in one place
Works on iPhone, Android, tablet, and desktop
App Self Check-In
Live Attendance · Membership OS
Members check in.
Staff verify. Done.

No paper lists. No manual lookups. No bottleneck at the gate on a busy Saturday morning. Members tap once from their phone — staff verify payment status and photo ID instantly. Every check-in feeds directly into the OS's live attendance data.

One tap check-in from the member's phone at the gate
Photo ID and payment status visible to staff in real time
Live attendance count updates automatically in the admin panel
Runs seamlessly alongside desk check-in simultaneously
Poseidon AI · Built Into the App

Ask your club anything.
Get an answer. Act on it.

Poseidon AI is woven directly into the Member Splash App. Not a help menu, not a chatbot — an assistant that understands your club's actual schedule, open facilities, and live program availability. Members ask in plain language, Poseidon pulls from real data, and they can complete the booking or registration in one tap.

🎾
"What days next week can I book a court between 1 and 3?" — Poseidon lists open days with 1-hour slots, you pick one to book.
🎬
"What night is Teen Movie Night?" — Date, time, spots left, and a register button.
🏊
"Is the lap lane open Saturday morning?" — Live availability with a reservation option.
📋
"When does swim lesson registration open?" — Levels, dates, available spots, and a direct link.

Members can also speak their question. Poseidon understands voice and text equally — whatever's easiest on a phone.

See the full story Poseidon AI — Board & Admin Tools → AI forms, scheduling, media, and more at /features/poseidon-ai
🔮
Poseidon
Your Club Assistant
Live
What days next week can I book a court between 1 and 3?
Poseidon
Court 2 has these 1-hour slots open next week:
Mon · 1:00–2:00 PM
Wed · 2:00–3:00 PM
Thu · 1:00–2:00 PM
Fri · 1:00–2:00 PM

Which one would you like to book?
Book Monday
Book Wednesday
Book Thursday
Book Friday
What night is Teen Movie Night?
Poseidon
Friday, July 11 at 8 PM at the main pool deck. 14 spots left — free with membership.
Register My Family
Is the lap lane open Saturday morning?
Poseidon
Yes — lanes 1–3 open for lap swim Sat 7–10 AM. Lessons run in lanes 4–6 starting at 9.
Reserve a Lane
Ask about your club...
🎙️
Push Notifications
Real-Time Alerts · Operations OS
Reach every member
before they leave the driveway.

Emergency pool closure at 2pm. Thunderstorm rolling in. Capacity hit. Your entire membership knows in seconds — on the lock screen, like any native app. No email open rates to wait on. No hoping they check the website.

🚨 Emergency Pool Closures
⛈️ Weather Cancellations
📢 Club Announcements
📅 Schedule Changes
🏊 Capacity Alerts
🎉 Event Reminders
Members opt in through the app — zero extra admin setup. Send to all members or target specific groups. Emergency closures can reach every installed member in under 60 seconds.
Stored Value · Revenue OS
Splash Cards.
Loaded at home.
Spent at the pool.

Prepaid digital accounts members fund online, spent instantly at your POS. No cash. No fumbling. Kids get their own card — parents stay in control of the balance. Every purchase tracked per account. Every dollar reconciled automatically.

Members load funds from home with a saved credit card
Multiple cards per account — one per kid, one family card
Tied directly to your POS — no separate system
Balance and purchase history visible in the app anytime
Gives your board real snack bar revenue data for the first time
Splash Cards — Digital Prepaid Account
In-App Reservations
Facility Booking · Operations OS
Book. Pay. Done.
From their phone.

Members browse real-time availability for courts, lanes, or any bookable facility and pay — all in a few taps. Payment is collected upfront at booking. Zero chasing fees. Zero staff involvement for routine reservations. Or they just ask Poseidon, and it finds the slot for them.

Real-time availability across all bookable facilities
Flat rate or hourly — your pricing, your rules
Payment captured upfront at booking — every time
Members manage and cancel bookings themselves
Swim Lessons In-App Registration
Programs & Revenue · Revenue OS
Lessons. Clinics.
Register and pay in the app.

Members sign up for swim lessons, clinics, and programs right from the app. Registration, payment, and scheduling — in one flow. Rosters stay current automatically. Your staff sees everything in real time in the admin panel.

Browse open sessions, levels, and instructor availability
Register and pay in a single flow
Automated reminders keep members on schedule
Admin rosters update in real time
Where the app lives in the OS
One of five layers in the Member Splash OS.

The app isn't a standalone product you add on. It's the member-facing mobile layer of a fully connected operating system. Everything members do in the app — check-ins, reservations, payments, Poseidon AI bookings — flows directly into the same platform your admins and board already run.

Essentials — included
Premium — included
🔮
Poseidon AI OS AI
📱
The Member Splash App ← You are here Mobile
💰
Revenue OS Revenue
🙋
Membership OS Members
⚙️
Operations OS Ops
Also in the App
More from the Club OS, mobile.

The app is the front door to the Club OS. Here's more of what's behind it.

Custom Announcements
Announcements
Custom Pop-Up Announcements

Greet members with a message the moment they log in. Rule changes, events, seasonal reminders — set dates, add images, members acknowledge and move on.

Branded Invoices
Billing
Club-Branded Invoicing

Invoices that look like they came from your club. Upload your logo, set your colors — a billing experience that reflects who you are, not generic software.

Guest Access
Day Use Passes

Sell single-day access to non-members and guests. Controlled access, digital tickets, and revenue tracked automatically — no paper, no manual validation.

Tiered pricing by age or member type
Capacity limits enforced automatically
Every pass tracked per transaction in the OS
Proven at scale
The numbers behind the OS
470+Clubs running Member Splash
30+States represented
95%Client retention rate
16 yrsBuilt for how clubs run
See the app on
your club's actual setup.

Walk through self check-in, Poseidon AI bookings, Splash Cards, push notifications, and reservations — live, connected to the full Club OS. Takes 20 minutes. No pressure, no commitment.

No App Store download Included in Essentials & Premium Live at 470+ clubs now 95% client retention